Discover the Roots of Cultural Awareness

By Ed Franzone / March 8, 2018

Recently, clothing retailer H&M was widely criticized for an online advertisement that featured an African American boy modeling a sweatshirt reading “Coolest monkey in the jungle.” The company responded by acknowledging that the ad was inappropriate, apologized and immediately took the ad down. The question is: how does a multi-million dollar clothing company fail to recognize such blatant cultural insensitivity?  While it was most likely an error in judgment, shouldn’t someone have…

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Create a Peer-Driven, Team-First Culture

By Ed Franzone / August 30, 2017

To create a peer-driven, team-first culture is challenging.  However, if you want to move your team from ordinary to extraordinary, you have to invest the time and energy to make it a reality.

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Overcome Bobblehead Syndrome to Get Team Commitment

By Ed Franzone / August 8, 2017

Have you ever been in meetings where everyone politely smiles and nods their heads, even when they disagree with you? Of course you have. I call this type of false agreement “Bobblehead Syndrome”. Inside the meeting, everyone’s head is bobbing up and down, so you think you have agreement. – but you don’t! The real conversations take place outside the meeting, behind closed doors. View this video to learn how…

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Move Your Team from Artificial Harmony to Healthy Conflict

By Ed Franzone / May 5, 2017

Engaging in healthy conflict is an essential element of high performing teams.  Unfortunately, most teams avoid contention and live in a world of politeness and artificial harmony.   In this brief video, I discuss how to move away from artificial harmony and toward the healthy conflict your team needs in order to thrive.  

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Remove the Armor to Build Team Trust

By Ed Franzone / April 7, 2017

In this video blog, I describe team trust and answer three questions.  What is team trust?  Why is it important? and How can you develop it? View a sample Five Behaviors of a Cohesive Team report.  Click here to download.   

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Working with Ed as my coach has been a vital component to my professional growth. He is a great partner who has helped me increase my self-awareness and effectiveness as a leader. As a result of our work together, I am transitioning into a new, higher-level role with increased capabilities and confidence.”

-Rachelle Landry
Senior Director, National Retail at BD

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